How Sir Grout of Dallas Fort Worth Won Its Renewal of the Year Award
March 25, 2015
Recently, Sir Grout presented us with its "Renewal of the Year" award for a tile and grout shower restoration project
that required more extensive handiwork than the typical projects we encounter. The master craftsman who won us this award, Savalas Lindsey, says he didn't mind the extra effort it entailed since he prefers harder projects to easier ones, mostly because he really enjoys the reveal. Overcoming challenges is what makes a day on the job at Sir Grout of Dallas Fort Worth exciting! Read on to hear the story:
"One morning last year, we received a call from a lady in desperate need of assistance from the leading Dallas grout recoloring
company. Soon after, we were on the way to her rescue. When we arrived at her very nice, though older, North Dallas home, she told us that the shower in her husband's bathroom, which she hadn't seen in months, needed to be restored. On the way to take a look at it, I told her my typical line, 'You should ride with me,' which put her more at ease as we trekked up the stairs. When we got to the bathroom, I was shocked by what we found and she was embarrassed.
Although I was taken aback at first, upon further analysis I realized the shower was actually still in good shape with the exception of a few details. For starters, there was a remarkable amount of soap scum, mold, and mildew covering its walls and a few alarming marks adorned the area above the soap dish. By using a scraper, I soon discovered these marks to only be minimally problematic since the underlying tile had not incurred any severe damage. I then noticed the grout was missing and the caulk was severely compromised all over the shower, and its glass doors were beyond repair. There was no doubt this project would require our most advanced aptitudes.
Once I finished examining the shower, I informed the homeowner it would be no match against the services of Sir Grout and that its renewal would primarily require stripping and steam cleaning. She then expressed concern over being temporarily displaced from her home, but her concern was mitigated when she learned that, while we frequently work in currently lived-in homes, our customers are never inconvenienced because all the products and procedures we use are harmless to people and pets.
Before beginning the project, I pre-warned the technician, Savalas, of the shower's state by showing him the before pictures I took. Lucky for him, he had two things working in his favor: Sir Grout had the right tools for the job, and he was fearless.
He started the project by using an alkaline stripper. This was followed by cleaning the shower walls with steam, neutral cleaners, and lots of elbow grease. Then, he removed what was left of the caulk and used a vapor steamer to kill the residual mold and mildew. At this point, the shower was beginning to look much better, though the job was far from finished. It was now time to color seal the shower's grout lines. To do so, he used Sir Grout's specially made acrylic polymer sealer, which seeps into the grout and makes it more aesthetically pleasing as well as impervious to stains, mold, and mildew. Finally, Savalas re-caulked the bathtub and vertical joints.
When the project was finished, the homeowner was amazed by her newly restored shower. As evidenced by the look of satisfaction on her face, and then further proved by our recent 'Renewal of the Year' award recognition, Savalas had done a fabulous job. All in all, it was just another day in the neighborhood for Sir Grout of Dallas Fort Worth."
No job is too tough for us! If your shower needs to be restored, please give us a call!