Incredible Results for This Bathroom after a Caulking Job in Dallas, TX

November 23, 2017

This married couple had been desperately looking for a house. They used to live in another state, but the husband had found a job in Dallas, TX. Consequently, they needed to move. They had looked at a lot of houses, but they were struggling to find one they both really liked at first. This all changed one weekend, when they had the appointment to go look at a wonderful house they both loved, but they had one concern–the shower walls were dingy, and the grout lines were crumbling near the bathtub. The husband, however, convinced his wife to buy the house as soon as possible—no matter what. The wife thought that a simple cleaning session would be enough to solve the problem, and then they could hire a company to fix the crumbling grout.


Before moving in, the couple decided to deeply clean their newly purchased home. They went to the local store and bought several cleaning products. Their major concern was the bathroom, so they dedicated more time to that area of the house. While they were cleaning the walls close to the bathtub, a tile fell from the wall. They desperately tried to fix the problem for themselves, but to no avail. In fact, a few more tiles fell off. That's when they realized that they could not wait any longer to get professional help. Since they were new in town and didn't know who to ask, they went online and searched for the best caulking service in Dallas, TX. Sir Grout Dallas Fort Worth was among their top search results. The couple took a look at the "before and after" photos on our website to see the results of our previous work. Then they read several testimonials from satisfied customers. The couple decided that we were the best option and called us to schedule a free, in-home consultation.

On the day of the appointment, our experts arrived on time to begin the inspection and offer the clients the best possible solution. We immediately noticed the missing tiles and grout in the bathroom and asked what happened. The clients told us that they were cleaning when a tile suddenly fell off the wall and landed in the bathtub. When they tried to fix it, a few more tiles fell. Our technicians continued inspecting and discovered that there was a major problem behind the fallen tiles. They told the clients that there was some water damage. Even though they were hard surface experts, they were could also fix the water damage and make the bathroom look beautiful. Our team recommended a caulking service. But the backer board, which was damaged, and some of the tiles needed to be replaced before they could apply the caulk. The couple trusted our technicians and services, so they accepted right away.

Bathrooms are frequently exposed to moisture and are more vulnerable to water damage than other rooms. The most common causes of water damage are unsealed grout lines. Grout is a porous material and needs to be sealed right after installation in order to keep water from seeping into it and under the tiles. If grout is cracked or broken, it can lead to moisture accumulating under the tiles, which can lead to leaks or even erode the adhesive that holds the tiles to the walls. Also, it is very important to use high-quality caulk to guarantee long-lasting results.

On the day of the job, our team arrived ready for the hard work that awaited them. The first step was to check if there were any tiles that were about to fall off the wall, but luckily, there weren't any. The second step was to install a new backer board. Our experts explained to the couple that builders often do not use the proper materials when installing backer boards, which can cause problems. Once the backer board was secured in place, we applied RedGuard to the joints that were going to connect the new tiles with the old ones. RedGuard is a waterproofing liquid that helps prevent leaks and other problems caused by moisture. After the backer board installation was done, the next step was to install the new tiles. The couple chose the same color and type of tile.

Once the backer board and new tiles were installed, it was time for our caulking service. Our team explained that this process consists of removing the cracked caulk and reapplying the caulk lines with an exclusive product that can prevent mildew, mold, and moisture, which are common bathroom plagues. The final step was to place ColorSeal on the grout lines. This is our proprietary grout sealant, which comes in a variety of colors and makes grout resistant to mold, mildew, and dirt. After applying ColorSeal, our work was finished.

Our experts were proud of their work and asked the couple to take a look at the results. They were amazed by how wonderful and spectacular the tiles looked. They had never imagined that the bathroom would look so perfect. They thanked us several times for our services and mentioned that they would recommend us to anyone who needs hard surface restoration services in Dallas.

Before we left, the clients asked us for some tips on how to keep the bathroom looking beautiful. Our team kindly suggested that they periodically check for leaky, cracked, and missing grout and call us of they find any. We advised them to always use a pH-neutral cleaner to clean the bathroom because they are safer to use on grout. Last but not least, our team told them that it is vital to regularly hire professionals to seal the grout in order to prevent future damages.

If you are searching for a reliable hard surface restoration company, you have come to the right place. At Sir Grout Dallas Fort Worth, we can solve your tile and grout issues. Call us at (972) 457-3116 or fill out the "Request a Quote" form on this website to schedule a free, in-home consultation. You can also subscribe to our newsletter to find out more about our services.

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