Below are various video and written testimonials of satisfied customers.
Written Testimonials Pencil
Mani did an absolutely amazing job and we will use him again for future jobs. Highly recommend Mani.
Back in 2013, we made the mistake of selecting a light color grout for the ceramic tile floors in our new home. Over the last 9 years, mopping, dogs, and life, in general, stained the grout. At our last house, my wife and I used wire brushes to hand-scour the grout and the work was exhausting! This time around, we decided to pay to have it done. The quote gave us a little sticker shock, but after what we experienced when we cleaned grout before, we decided to give Sir Grout a try. Carlos was courteous and professional and honored my wish for a start time that would be after my wife had left for work, so she could get ready in complete privacy.
They were booked up, so the time from quote to cleaning was less than four weeks. I expected loud equipment but was pleasantly surprised to experience quiet cleaning equipment and was able to get remote work done, during the process. We had the grout cleaned in six rooms and one tile replaced as it had been cracked by something heavy being dropped on it. The work was done in about 7 hours. The grout and tile floor now look like they did when we first bought the house! Although that was the goal, I was shocked at how good it looked. The improvement in appearance was honestly far better than I expected.
Some of the other reviews state that their grout was just painted, rather than cleaned. I was at home for the entire project and I saw no evidence of that. Others stated that a few months after the grout cleaning, the grout went back to looking dirty. I asked Carlos about how long the cleaning could be expected to last and Carlos explained they have two products. One of them DOES have to be redone after some time. I think he said 2-3 years. I asked about a PERMANENT solution, since I am a low-maintenance type of guy. That's the service we paid for. You can bet that I'll be extremely disappointed if the permanent fix turns out to be temporary...and I'll update my review. In the meantime, we'll enjoy our like-new floors!
Samuel and Juan restored and regrouted the tile on our first floor. They both did an excellent job! They were also nice, polite, quick, thorough, and very tidy. Our 22-year-old floors look like new, and we love it! We will definitely be returning customers. Also, my initial consult with Tim Baggett was flawless. He had a virtual visit to look over the floors in need. Then he sent an estimate. And when I contacted him again, he promptly set an appointment. Everything went so smoothly!
Sir Grout is worth every penny! They worked miracles on our floor restoration and we are so happy we were able to salvage the floors.
Carlos did an absolutely amazing job and we will use him again for future jobs. Highly recommend Carlos.
Sir Grout did a wonderful job in restoring my master shower bath floor. Juan was delightful, polite and meticulous - great attention to detail. He does excellent work!! I'm so pleased with the work done. Thank you!
We learned about Sir Grout through their Arlington magazine advertisement and contacted them for an inspection of our shower and proposal. While not cheap (large shower, took 8 hours), they were able to perform a cleaning/restoration - where we were unable to grout discoloration despite several attempts with everything from grout cleaners, soap scum cleaners, bleach, power brushing, and pressure spraying. The result is like new. Specifically want to mention their great communication and follow-up, as well as the professionalism and expertise of Carlos.
We recently had Sir Grout clean and seal our tile floors in two baths, including one shower floor. The grout was in poor condition. After the work, the tile looked like it was newly installed. The work exceeded expectations and the bonus was Juan. He arrived on time, is very friendly, professional, and detail-oriented. It was a pleasure to have him do the work. The same accolades go to the sales and service leader Carlos Gonzalez and his manager Tim. Outstanding communication from the day of the estimate through completion.
Book a complimentary consultation to discover all the ways our craftsmen can help you revive, revitalize, and restore the places you live most in your home.
For your convenience, below shows the various counties and cities where we provide service:
Collin, Texas
Dallas, Texas
Denton, Texas
Rockwall, Texas
Tarrant, Texas
