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Our Stone Cleaning in Grapevine, TX Turned This Client's Travertine Flooring from Dark to Spark

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October 26, 2020

Most people think natural stone tiles can bring an air of elegance to any home. This line of thought is exactly what led a Grapevine resident to install travertine floor tiles on the first floor of her house. At first, the natural stone flooring succeeded at making a strong impression on her friends and family. But wear and tear took their toll over time, giving the once beautiful tiles and grout lines an unappealing appearance. The owner tried using several store-bought products to get the floor back in shape, but none of them seemed to work.

Before and After Picture of a Stone Cleaning in Grapevine, TX
Feeling frustrated, she contemplated ripping up the entire first floor to replace it with hardwood. She knew, however, that a renovation would cause huge disruption and cost a lot of money, so she asked her husband to help her find an alternative solution instead. Fortunately, the husband found Sir Grout's Grapevine Stone Cleaning specialists after performing an online search. The homeowner was a little skeptical when she first saw the website. After browsing the picture gallery and watching a few video testimonials, her skepticism turned into hope. Feeling confident in Sir Grout Dallas Fort Worth's ability to restore the floors, she called to schedule a free in-home evaluation.

On the scheduled day, we visited the client's home to assess the travertine floors. Most of the surfaces had dirty tiles, and the grout lines were discolored. The latter was especially true in the kitchen. According to the customer, the grout on the kitchen floor had gone from white to pitch black over the years. This meant the grout lines hadn't been sealed in a long time. Upon closer inspection, we noticed some of the joints had severe cracks and were on the verge of falling apart.

To solve the problem, we offered the homeowners a thorough stone cleaning and sealing procedure. First, we would clean the floors using our proprietary products. Next, we would coat the travertine surfaces with Stone Armor. We would also repair the grout lines in the kitchen and seal them with ColorSeal. The customer agreed to the service and scheduled an appointment for later in the week.

On the day of the job, we went back to the client's home ready to perform the service. We repeated the same cleaning procedure on each one of the surfaces the client wanted us to restore. We began by soaking the floor with Sir Grout's Natural Hard Surface Cleaner. On top of being safe for stone tile and grout, this cleaner contains enhanced properties that can help inhibit the growth of bacteria, mold, mildew, and other microorganisms. After most of the dirt came loose, we used a high-speed scrubber to deep-clean the travertine tiles and the grout lines.

The kitchen floor proved to be more difficult to clean, so we further sanitized it with a steam cleaner. Now that the grout was clean, we confirmed our initial suspicions. The grout lines in the kitchen had suffered the most damage. A combination of abrasive cleaners and acidic substances had deteriorated the joints beyond repair. For that reason, we scraped out the damaged grout and re-grouted the floor with our proprietary grout mix. To protect the grout lines long-term, we coated them with ColorSeal. This is an acrylic-based sealant that shuts off the grout's pores, protecting it against water, spills, dirt, stains, mold, and mildew. It also comes in a variety of colors. The client chose white to give the floor a hygienic appearance.

Once we finished restoring the kitchen floor, we sealed every surface with Stone Armor. This is an impregnating sealant that shares the same protective qualities as ColorSeal. It also enhances the appearance of the stone tiles by giving them a nice, fresh look.

When we finished, we showed the customers the results. The travertine floors in the client's home looked pristine once again. The homeowner was thrilled with the outcome. She thanked us for a job well done and assured us she would recommend our services to their friends and family.

Before leaving, we gave the client a few care tips to keep her natural stone surfaces looking great. We first recommended cleaning the floors once a week using a stone-safe pH-neutral cleaner like our proprietary cleaning solution. Not only will this cleaner keep the surfaces clean, it also won't wear out the floor's sealant. We also suggested wiping away spills and excess moisture from both surfaces. This practice helps prevent long-term damage. To finish, we advised the customer to keep an eye on every surface to ensure the sealant is working. To do this, she should place a few drops of water on the tiles. If the water seeps in, the surface must be re-sealed.

When your natural stone surfaces have lost their shine, make sure to contact the best stone cleaning experts in the field of hard surface restoration. Sir Grout Dallas Fort Worth has the necessary tools and expertise to fulfill your expectations. Call us at (972) 370-9543 or fill out the "Request a Quote" form on this website to schedule a free in-home consultation today. Don't forget to also subscribe to our newsletter to keep up with our latest news and promotions.

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